07905 225705 
 

Terms & Conditions 

General Terms 
 
• Rates are per room per night on two people sharing. 
• Rates include breakfast and afternoon refreshments on first arrival. 
• There is normally a minimum stay duration of two consecutive nights. 
• This is a non-smoking establishment. 
• Children under 18 years of age are not accepted. 
• We are dog friendly. 
 
Accessibility 
 
Please see the ACCESS STATEMENT for further access information and details. 
 
 
Bookings 
 
Payment by BACS 
 
On booking we require a non re-fundable deposit of 50% of the charge for your full booking per room to secure your stay. No less than 7 days before your stay the balance will be due. 
 
If no deposit is received within 48 hours of your booking request we reserve the right to re let the room without further notice. 
 
 
Cancellations  
 
We appreciate the need to change plans and our cancellation policy is aimed at assisting this where possible. 
 
If you should cancel your booking more than 14 days prior to the date of arrival, we will seek to assist you in finding alternative dates for your stay with us and if successful we will transfer the existing paid deposit to cover this alternative booking. If no alternative dates within the 6 months following the date of the original booking can be found, the deposit can not be refunded. 
 
For cancellations made less than 14 days but more than 48 hours from the date of arrival the full deposit paid will be retained by us. 
 
Cancellations notified to us less than 48 hours from date of arrival or in the event of your non arrival you will be charged at the full booking charge of the stay. 
 
Should you reduce your number of nights’ stay after your arrival, the full amount will be taken for each night originally booked. 
 
The amount of the booking cancellation as applicable above will be charged to your credit/debit card. 
 
We would suggest that you take out insurance to cover the above eventualities. 
 
We reserve the right to cancel a booking without liability on our part in the event of: 
circumstances beyond our control in which unlikely event we would inform you immediately and assist you in seeking alternative accommodation; 
unreasonable behaviour by your dog; 
you causing unreasonable disruption or other misbehaviour likely to affect the other guests or us. 
 
 
Rates 
 
See Room Rates page. 
 
Damage 
 
We reserve the right to charge the cost of any damage caused by you or your dog or other cost we incur due to your stay. 
 
Car parking 
 
We have car parking on site. Please note that cars are parked entirely at owner’s risk. 
 
Check in and out 
 
You can check in from 3pm on the day of arrival. Please inform us in advance if you intend to arrive later than 6pm. Please call us in advance on 07905225705 to inform us of your estimated arrival time. 
 
Check out – please check out and settle charges by 10.30am on your day of departure. 
 
Dietary needs 
 
Please inform us 48hrs in advance if you have any specific dietary requirements 
 
Please note if you have pet allergies we have a resident dog and cat. We are dog friendly but dogs are not allowed in the dining room or on the beds or soft furnishings. 
 
Due to the nature of the property and grounds Higher Leigh House is unsuitable for small children, thus we do not accept children under 16 years of age 
 
Non smoking 
 
Higher Leigh House is a non smoking establishment and has a strict non smoking policy and anyone not abiding to this will be charged £50.00 to their credit card to cover cleaning costs and we reserve the right to cancel their booking at any time. 
 
Dogs 
 
We accept well behaved dogs in bedrooms but not in all public areas and they must be kept on a lead and under control whilst in the public areas. There is a charge of £10.00 per dog per night. Visiting dogs are not allowed on the beds or any soft furnishings. 
 
Accepting terms and conditions 
 
By reserving a room and paying a deposit you agree to our terms and conditions.