07905 225705 
 

Terms & Conditions 

General Terms 
 
• Rates are per room per night on two people sharing. 
• Rates include breakfast and on first arrival afternoon refreshments. 
• There is normally a minimum stay duration of two consecutive nights. 
• This is a non-smoking establishment. 
• Children under 18 years of age are not accepted. 
 
Accessibility 
 
Please see the ACCESS STATEMENT for further access information and details. 
 
 
Bookings 
 
Payment by BACS 
 
On booking we require a non re-fundable deposit of 50% of the charge for your full booking per room to secure your stay. No less than 21 days before your stay the balance will be due. 
 
If no deposit is received within 24 hours of your booking request we reserve the right to re let the room without further notice. 
 
 
Cancellations  
 
We appreciate the need to change plans and our cancellation policy is aimed at assisting this where possible. 
 
If you should cancel your booking more than 7 days prior to the date of arrival, we will seek to assist you in finding alternative dates for your stay with us and if successful we will transfer the existing paid deposit to cover this alternative booking. If no alternative dates can be found, the deposit will be refunded. 
 
For cancellations made less than 7 days from date of arrival or in the event of your non arrival you will be charged at the full booking charge of the stay. 
 
Should you reduce your number of nights’ stay after your arrival, the full amount may still be charged for each night originally booked. 
 
The amount of the booking cancellation as applicable above will be taken from your deposit and/or charged to your credit/debit card. 
 
We would suggest that you take out insurance to cover the above eventualities. 
 
We reserve the right to cancel a booking without liability on our part in the event of: 
circumstances beyond our control in which unlikely event we would inform you immediately and assist you in seeking alternative accommodation; 
you causing unreasonable disruption or other misbehaviour likely to affect the other guests or us; 
you fail to arrive on the date booked. 
 
 
Rates 
 
See Room Rates page. 
 
Damage 
 
We reserve the right to charge the cost of any damage caused by you or other cost we incur due to your stay. 
 
Car parking 
 
We have free car parking on site. Please note that cars are parked entirely at owner’s risk. 
 
Check in and out 
 
Check in - Please email (enquiries@higherleighhouse.co.uk), text or call us in advance on 07905225705 to inform us of your estimated arrival time. Any change to this should be notified to us as soon as possible. 
 
You can check in from 4pm on the day of arrival. Earlier check in may be available upon request. Please inform us in advance if you intend to arrive later than 6pm.  
 
Check out – please check out and settle charges by 10.30am on your day of departure. 
 
Dietary needs 
 
Please inform us at least 48hrs in advance if you have any specific dietary requirements 
 
Non smoking 
 
Higher Leigh House is a non smoking establishment and has a strict non smoking policy and anyone not abiding to this will be charged £50.00 to their credit card to cover cleaning costs and we reserve the right to cancel their booking at any time. 
 
Children 
 
Due to the nature of the property and grounds Higher Leigh House is unsuitable for children, thus we do not accept children under 18 years of age. 
 
Pets 
 
We do not accept any pets. We will cancel a booking with immediate effect should you arrive with a pet.  
 
Please note if you have pet allergies, we have a resident dog and cat. 
 
Accepting terms and conditions 
 
By reserving a room and paying a deposit you agree to our terms and conditions. 
 
 
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